Mellow Hound

Shipping & Returns

Shipping
We show the best available delivery estimate before checkout when the supplier lane supports a current quote. Processing, carrier, tracking, and origin vary by product. An estimate is not a guarantee, and split shipments may arrive separately.

Returns and RMA
Please contact us before returning an item. We will confirm the correct supplier return address or RMA path for your order. Keep the product, packaging, and tracking details until the case is closed.

Damaged or incorrect items
Send your order number and clear photos as soon as you notice a problem. Do not discard the item until the support team confirms the next step.

The return address is order-specific and will be provided in the approved return instructions; do not mail products to the store contact address.